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EU AI Act, Article 4

Your Team Needs AI Literacy Training

Article 4 of the EU AI Act has been in force since February 2025. National enforcement by market surveillance authorities begins August 2026. If your organisation uses AI tools and has not started providing staff with AI literacy training, you are running out of time.

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What Does Article 4 Actually Require?

Article 4 requires providers and deployers of AI systems to take measures to ensure a sufficient level of AI literacy among staff and anyone else using AI systems on their behalf. If your employees use Microsoft 365 Copilot, ChatGPT, or any AI-powered tool, your organisation is a deployer under this regulation.

The European Commission has been explicit: simply asking staff to read the instructions for use is not sufficient. Training must consider staff members' technical knowledge, experience, education, and the context in which AI systems are used. One-size-fits-all e-learning does not satisfy this requirement.

Non-compliance with Article 4 is treated as an aggravating factor when assessing penalties for other AI Act violations.

Does This Apply to My Organisation?

If your organisation operates in the EU and any of the following are true, Article 4 applies to you:

Your team uses Microsoft 365 Copilot, ChatGPT Enterprise, or similar AI tools. You have deployed AI-powered customer service, analytics, or content generation tools. Your staff use AI for drafting, research, analysis, or decision support.

Most organisations we speak with had no idea this obligation existed. The EU AI Pact has over 230 voluntary pledgers who have already taken action. The vast majority of European companies have not.

Why E-Learning Will Not Satisfy Article 4

The regulation requires training that considers "the context the AI systems are to be used in" and "the persons or groups of persons on whom the AI systems are to be used." That means your marketing team, your finance team, and your engineering team each need different training, tailored to the AI tools they actually use in their specific roles.

A 45-minute generic video about what AI is does not meet this standard. Role-specific, hands-on training does.

How We Help You Comply

Role-Specific Training

Every workshop is customised to your team's actual tools and workflows. Marketing teams work with their content tools. Finance teams work with their analysis tools. Engineers work with their development tools. This directly satisfies Article 4's requirement that training consider context and role.

Hands-On, Not Slides

Participants build 3 working AI workflows during the session using their own tools. They leave with practical skills, not just awareness. This goes well beyond the "read the instructions" approach the EU Commission has said is insufficient.

Compliance Documentation

Every programme includes an Article 4 compliance summary that maps training delivered to the regulation's requirements. This gives your legal and compliance teams the evidence they need.

Three Layers of AI Literacy

A structured programme that satisfies Article 4 across your entire organisation.

Half Day (3-4 hours)

Foundation

All Staff. Up to 25 participants.

Builds baseline AI understanding across the organisation: what AI can and cannot do, practical boundaries, output quality evaluation, data privacy fundamentals, and responsible use aligned to the EU AI Act.

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Full Day (6-7 hours)

Role-Specific Fluency

Up to 15 per track.

Participants build 2-3 working AI workflows with their own tools and tasks. Tracks available for marketing, sales, HR, finance, operations, and engineering teams.

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Half Day (3 hours)

Leadership and Governance

Up to 12 participants.

For C-suite, VPs, department heads, and AI governance leads. Covers evaluating AI investments, setting strategy, governance frameworks, measuring value, and risk assessment.

See full track details
Tamas Piros

Your Trainer

I am Tamas Piros. Google Developer Expert in Web Technologies, with 25+ years in the technology industry and an MBA. I have trained technical teams at Fortune 500 companies and spoken at technology conferences worldwide.

I use AI every day in my own work, so I teach from direct experience, not theory.

Not Sure if Article 4 Applies to Your Organisation?

Book a free 30-minute consultation and I will tell you.